Survey to gather feedback on possible additional services and need to charge for some services. This consultation closed on 1 August 2017 and the results are available to view.

This survey was available between 22 June and 1 August 2017 and is now complete.

Herefordshire Council is developing a new technology enabled care service for Herefordshire to support independent living. You may be more familiar with the term telecare. However, there are other types of equipment that can be used to support people so that they and their carers have greater choice and control over their lives. It can also help you make decisions about where you wish to live and increase your independence, confidence and safety.

At the moment, the charge for a telecare service supplied by Herefordshire Council is £2.86 a week and equipment is provided on loan free of charge. We are considering introducing some new additional services which we would need to charge for and we conducted this survey to ask for your thoughts on this.

As well as understanding the views of people who use services, we wanted to know what sort of technology care professionals think would help them in their caring roles.

Download the telecare survey results report

For further information and contact details see our living aids and telecare page.

Published: Thursday, 22nd June 2017