Survey about the services provided by community pharmacists in the county.

The next stage of the consultation will be available to complete on this page from 19 February 2018.

Have your say on local pharmacy services - PNA 2018

Providers of local community pharmaceutical services have a crucial role to play in improving the health of local people. They are often the first point of contact, especially for those who might otherwise struggle to access health services. Improved use of the skills and abilities of community pharmacists, in particular, working in partnership with other service providers, will play an important part in achieving the strategic goals of the NHS.

Every Health and Wellbeing Board (HWB) in England has a statutory responsibility to publish and keep up to date a statement of the needs for community pharmaceutical services of the population in its area, referred to as a pharmaceutical needs assessment (PNA).

The PNA is an important commissioning tool for identifying what is needed at local level to support the commissioning intentions for community pharmaceutical services and other services that could be delivered by community pharmacies and other providers. The PNA considers the demographics of the Herefordshire population, the health priorities of the county and identifies how community pharmacies can contribute, now and in the future, to improving healthcare for Herefordshire's population. We'd like to have the views of local residents to help shape these services.

Consultation 26 September to 12 November 2017 - now closed.

As the first stage in updating the PNA we conducted a survey asking for your views on the services provided by community pharmacists in the county, to make sure they meet your needs. Pharmacy services include: dispensing of medicines, promotion of healthy lifestyles and supporting self-care. The feedback from this survey will inform the next stage of the consultation process.

If you have any queries, please call the intelligence unit on 01432 261944 or email


Joint Strategic Needs Assessment

The PNA for Herefordshire is undertaken in the context of the needs of the local population. Health and wellbeing needs for the local population are described in the Herefordshire Joint Strategic Needs Assessment (JSNA).

Published: Tuesday, 26th September 2017