At home
- Call 999 if life is at risk
- Listen to advice given on local radio
- Avoid electric shocks - keep extension cables out of water and wear wellington boots. Don't use damp electrical items - get them checked by a professional before using
- Flood water may be contaminated by silt, sewage, oil or chemicals. Try to avoid coming into contact with it
- Don't eat any foods that may have been contaminated with flood water
- Only use crockery, cutlery and work surfaces that have been disinfected
- Wear protective gear (for example gloves, face mask) and wash your hands after any contact with flood water. Cover cuts and grazes with waterproof plasters
- Only pump out water when flood levels outside your property start to be lower than inside. This reduces the risk of structural damage
- Seek medical advice if diarrhoea, fever or abdominal pain affects anyone
- Mould can be a health hazard for babies, people with allergies, asthmatics, and the elderly. They should stay away during the clean up
- Gas and electricity supplies should remain switched off until a qualified professional has checked the systems thoroughly
- If you have children, contaminated toys will need disinfecting
If your garden floods
- Don't let children or pets onto affected grass or paved areas until cleaned
- Remove any toilet waste from affected areas by shovelling it into black bags and sealing them
- After the grass has grown and been cut there should be no further risk. Sunlight and soil will usually destroy harmful bacteria within a week
- Don't eat any vegetables you may be growing that have been contaminated with flood water
Your water supply
- Follow the advice of your local water company regarding the safety of the water supply
- If in doubt, boil all water intended for drinking, brushing teeth, washing food and cooking
- Take precautions for formula-fed infants. The preferred option is to use bowser or bottled water, brought to a 'rolling boil' and cooled. Unboiled water should not be used
Travel
Driving
- Avoid travel but if you must, drive slowly and cautiously. You may know your local roads well, but a flood can alter the landscape dramatically and turn a quiet road into a potential hazard. Don't drive through water if you can't tell how deep it is. Around two feet of water is all it takes to float many cars
- Aqua-planing is much more likely in flood conditions
- Drive considerately: remember your bow-wave could flood nearby homes
- Don't drive down closed roads
- 80% of flood-related deaths occur inside a vehicle. If your car stalls in the water, do not attempt to recover it - leave it and move yourself to safe ground
- Let someone know your travel plans
Walking
- Avoid walking through flood water six inches of fast flowing water can knock you over
- Man hole covers may have come off and there may be other hazards you can't see. Don't walk along riverbanks or across river bridges if avoidable - they may collapse in extreme situations