Covid-19 recovery - visitor economy

The visitor economy has been one of the sectors most impacted by the Covid-19 pandemic due to government restrictions that meant many businesses closed for a number of months.

Herefordshire Council in partnership with the Herefordshire Business Board initially secured £444,220 from the Marches LEP, and has now identified further funding through investment as part of the council’s recovery plan, to support Covid-19 recovery focused on the visitor economy through a campaign promoting the county as a great place for day and overnight visits.

An independent project steering group has been established, with all governance and procurement decisions taken in accordance with Herefordshire Council's processes. The project will run until the end of March 2022.

The Covid Tourism Recovery Steering Group

The Covid Tourism Recovery Steering Group has a private sector chair with members including representatives from Herefordshire Council, the Herefordshire Business Board as well as individuals from a cross-section of tourism businesses.

The role of the steering group is to:

  • Establish the approach to the delivery of the project
  • Develop briefs and a 'concept' strategy to inform the appointment of creative agencies
  • Ensure the project's successful delivery


Creative agencies have been appointed to develop the marketing plan and promotional campaigns. A specialist travel PR consultancy has been appointed to handle PR and social media elements. All the agencies are Herefordshire based.

An early focus of the campaign was an update of the Visit Herefordshire website to improve promotion of the county. The PR will focus on press coverage for the staycation market to encourage more visitors throughout the coming seasons.

Tourism is a critical part of our local economy in Herefordshire. All of the public and private sector partners hope that this project will be the first step in supporting future growth in the industry. We are working together to explore the development of a Destination Business Improvement District (Destination BID) across the county.

Get involved

Join Visit Herefordshire - Green and Delicious - a closed Facebook group where updates on this new county-wide project and campaigns will be shared.