Reopening your business safely after lockdown

Latest guidance and resources to help you reopen safely

Create a QR code for display in your venue. Get visitors to scan the QR code when they arrive, using the NHS COVID-19 app. This is to help trace and stop the spread of coronavirus (COVID-19)

Before you reopen you must undertake a risk assessment, carry out pre-opening checks and create a thorough cleaning regime. You will also need to put in place all necessary social distancing measures to make sure your business is Covid-19 secure and protect staff and customers. Once you have gone through this process you should display the Staying COVID-19 Secure poster to give you, your staff and your customers reassurance.

If your business has been closed for a number of weeks you will need to consider the risks from things such as legionella and possible rodent infestations, for example, as well as making sure that all equipment and installations are safe and in good working order.

When buildings reopen after lockdown, it is essential that water systems are not put back into use without considering the risks of Legionnaires' disease. There is an increased risk of waterborne pathogens such as Legionella bacteria being present as a consequence of the conditions that lockdown may have created.

The Chartered Institute of Environmental Health has published guidance about reopening your business safely after lockdown. This includes the following advice:

  • Flush through simple hot and cold water systems with fresh mains water for several minutes
  • Increase the temperature of hot water systems to above 60°C if possible and drawing it through to all hot water outlets (a temperature over 60°C will kill Legionella bacteria over time)
  • Flush through larger hot and cold water systems (including those with tanks, showers, calorifiers) for a significant period of time
  • Ensuring that the system is capable of delivering water at safe temperatures by checking temperatures ahead of reopening
  • Undertake a chemical or thermal disinfection of the water system or microbiological sampling for Legionella bacteria if required

The Food Standards Agency has published guidance for reopening food businesses after a period of closure. You should also check the following:

  • Food preparation areas are clean and disinfected
  • All areas are free from evidence of pest activity
  • Handwashing and cleaning materials' availability
  • Hot and cold running water is available at all sinks and hand wash basins
  • Fridges, chilled display equipment and freezers are working properly
  • Other equipment, such as ovens, are working properly
  • Raw materials and ingredients are safe and allergen information is accurate and available for all products

Herefordshire Council's environmental health team are on hand to help - we can give you advice and information on how to reopen your business safely, please call us on 01432 261761.