The latest government guidance on helping to prevent the spread of Covid-19 means that we are changing the way our service operates during this period.

Booking an appointment to give notice of marriage / civil partnership during Covid-19 pandemic

Herefordshire Register Office is taking bookings to give notice of marriage / civil partnership.

There is currently high demand for appointments so we ask couples to please be patient. You can book an appointment by calling us on 01432 383261.

Currently we are taking appointments for couples being married or forming a civil partnership within six months, to ensure that appointments are available to those couples that have already booked weddings or civil partnership ceremonies and need an appointment imminently.

Once given, a notice is valid for a specified venue and for a period of 12 months only.

Attending an appointment

Please read the following instructions before attending for your appointment:

  • You must not attend the register office if you are displaying symptoms associated with Covid-19 or you have been in contact with anyone else displaying symptoms
  • Entry to the Town Hall will be via the back door in the car park. Please ring the bell, step back and wait to be admitted by a registrar
  • Only the person or people required at the appointment will be allowed to attend
  • The toilets will not be available in the Town Hall at this time
  • All customers will be required to observe social distancing requirements
  • Payment should be made by card (£35 each)
  • Please arrive at your allotted appointment time. If you are late you will need to book another appointment
  • Please use the hand sanitiser provided in the building
  • You will need to wear a mask or face covering

Thank you for your co-operation – we'll look forward to seeing you.

Marriages and civil partnerships in England from 4 July 2020

The government has issued guidance on how small weddings and civil partnerships can take place in England in a Covid-19 secure environment.

This means there will be restrictions to be adhered to and your day may not look as you had envisaged. With effect from 28 September 2020 a maximum of 15 people will be allowed to attend a marriage or civil partnership ceremony. This does not include the registrars or photographer - it is the couple plus 13 guests. This number does include babies and children. Please note that we are only able to hold ceremonies for 10 - the couple plus 8 guests here at the Town Hall because of the size of the room and the social distancing requirement. All of your guests are required to wear face coverings

Bride and groom wearing face masksCeremonies at Hereford Town Hall

  • All your guests will need to socially distance
  • Face coverings must be worn by guests attending marriage ceremonies at the Town Hall or approved venues
  • If you are being married at the Town Hall in Hereford weddings will be held for up to 10 people - this is the couple plus 8 guests
  • The front doors of the Town Hall will remain closed for now so we will contact you in the week leading up to your ceremony to discuss the details and complete the final check of the paperwork
  • You will then be asked to arrive at the back door of the Town Hall with your guests and wait to be allowed to enter the building
  • The Government advice is that ceremonies are kept as short as reasonably possible so you will not be able to include readings in your ceremony and photographs will be limited

Ceremonies at an approved venue

  • If you are being married at one of our approved venues you will need to speak to the venue about any restrictions on numbers
  • If you are hoping to include the maximum number of guests please remember that your group of 15 must include babies and children
  • You cannot exceed this number even if the wedding is to take place outside

Registering a death during Covid-19

The process for registering a death has changed during the current coronavirus outbreak.

The doctor certifying the death will now send the medical certificate of cause of death electronically to the register office on your behalf.

You will need to contact the register office on 01432 260565 to arrange for a call back from a registrar to register the death.

All of the details will now be taken over the telephone rather than being recorded by a visit to the register office and you will be asked to provide the following information:

  • Date of death
  • Place of death
  • Full name and surname of deceased and maiden surname if applicable
  • Date and place of birth of deceased
  • Occupation
  • Address
  • Full name of spouse if applicable

The Registrar will then send the necessary paperwork directly to the Funeral Director and advise you of a service called Tell Us Once - a process which will enable you to notify all government departments at once without having to provide a death certificate.

There is no fee for registering a death. Death certificates are available to purchase at a cost of £11 each.

Covid-19 information for Hereford Crematorium and cemeteries

Registering a birth during Covid-19

Booking an appointment to register a birth during Covid-19

We are now able to register the birth of your baby at Herefordshire Register Office (Town Hall, Hereford).

You can book an appointment by calling us on 01432 260565

Attending an appointment

Please read the following instructions before attending for your appointment:

  • You must not attend the register office if you are displaying symptoms associated with Covid-19 or you have been in contact with anyone else displaying symptoms
  • Entry to the Town Hall will be via the back door in the car park. Please ring the bell, step back and wait to be admitted by a registrar
  • Only the person or people required at the appointment will be allowed to attend. This means that:
    • If you are married or in a civil partnership only one parent must attend
    • If you are not married or in a civil partnership both should attend
  • You must not bring the baby or any other children to the appointment unless there is absolutely no alternative. There will be no changing facilities or public toilets available in the Town Hall at this time
  • All customers will be required to observe social distancing requirements
  • Payment for a certificate should be made by card (£11) or you can Apply for a copy birth certificate online after your appointment
  • Please arrive at your allotted appointment time. If you are late you will need to book another appointment
  • Please use the hand sanitiser provided in the building
  • You must wear a mask or face covering

Thank you for your co-operation - we'll look forward to seeing you.

Making a claim for Child Benefit

Once your baby is registered you can make a claim for Child Benefit and Universal Credit. Making a new claim for Universal Credit will affect existing claims for Tax Credits or Housing Benefit. Please get advice from a benefits advisor if you are not sure what to claim.

If you are unsure about anything please contact the office on 01432 260565.