Traffic signals

Traffic signals are used to safely control the movement of vehicles at complex junctions in order to maximise traffic flow, and provide for a safer means for pedestrians to cross the road. There are approximately 19 junctions with traffic signals, and 39 pedestrian crossings in Herefordshire giving a total of over 1550 separate traffic lights. Amey Herefordshire are responsible for the majority of these signals, with those located on the Trunk Road being maintained by agents for the Highways Agency.

The signals are maintained by Telent who are the council's term contractor. Any faults, such as signals all out, bulbs not working or lights stuck on red etc., should be reported to Streetscene on 01432 261800 or e-mailed to streets@herefordshire.gov.uk. Serious faults should be attended within 2 hours and non-serious within 24 hours. Faults may not be able to be rectified immediately.

Most of the signals are capable of self diagnosis and report their faults directly to Amey Herefordshire.

Faults on the A49 Trunk Road should be reported directly to the Highways Agency on 0300 123 5000 or email ha_info@highways.gsi.gov.uk.

Temporary traffic signals

Temporary (portable) traffic signals are used whenever there is a need to manage traffic whilst work is carried out on the highway. A licence is needed to place portable traffic signals on any section of public road.

To apply to place temporary traffic signals on a highway, please complete the application form in the resources box to the right a minimum of five working days before the work is due to commence.

If you would like to place temporary traffic signals on the A49 trunk road, the A40 between Ross-on-Wye to Monmouth or the M50 please contact the Highways Agency on 0845 750 4030.

Problems with temporary traffic signals

Problems relating to portable traffic signals should in the first instance be reported to the company on whose site they are operating, by calling the number on the site information board. If this is not successful please ring 01432 261800.