All roads are regularly inspected and maintained to the standard set in our Highway Maintenance Plan. This is defined by the character of the road and its expected traffic use.
To report a pothole please call Streetscene on (01432) 261800 or email streets@herefordshire.gov.uk. Please include as much detail as possible about the nature of the pothole, including the size, its location (street name, road number and any landmarks) and your name and contact details.
Amey will inspect the reported pothole and assign a priority and category of repair. Amey aim to repair major carriageway defects within one working day of inspection. However, this is dependent on the number of potholes reported and the available resources.
For further information on the categorisation of highway defects see the Roads, pavements and traffic management page.