Potholes

Herefordshire Council is the Highway Authority for the majority of the county's roads. Amey Herefordshire delivers highway services for Herefordshire Council. This is except for the trunk roads and motorways (A49T, A40T (Ross-on-Wye to Monmouth) and the M50), which are maintained by Amey Herefordshire on behalf of the Highways Agency.

All roads are regularly inspected and maintained to the standard set in our Highway Maintenance Plan. This is defined by the character of the road and its expected traffic use.

How do I report a pothole?

To report a pothole please call Streetscene on (01432) 261800 or email streets@herefordshire.gov.uk. Please include as much detail as possible about the nature of the pothole, including the size, its location (street name, road number and any landmarks) and your name and contact details.

How long does it take to fix a pothole?

Amey will inspect the reported pothole and assign a priority and category of repair. Amey aim to repair major carriageway defects within one working day of inspection. However, this is dependent on the number of potholes reported and the available resources.

For further information on the categorisation of highway defects see the Roads, pavements and traffic management page.