For the latest news on changes to bus and train services please go to the Public Transport Updates page.
Most bus services, called “commercial” bus services are planned and provided by bus companies, which are responsible for the routes, times and fares charged. “Contracted” bus services are run by bus companies to service specifications set out by Herefordshire Council, which also pays the companies the difference between the operating cost and the income from fares on these services. Contracted services are only provided where no suitable commercial service exists.
The Council is also trying to make it easier for everyone to use public transport and over the last few years has invested over £4m in payments to bus operators to upgrade their services to operation by modern, low-floor, accessible buses.
The Council is also responsible for ensuring that information on bus services is available throughout its area. We do this by providing the information in a number of formats, including via this website.
We also operate a concessionary fares scheme that provides free bus travel for older people and those with disabilities.
Rail services are the responsibility of central government, through the Department of Transport, which has franchised a number of Train Operating Companies to provide the service on its behalf.