These can range from a fully researched family history to help with a particular problem or a search for that elusive missing link.
At the bottom of this page you will see that a Research Request Form is available to download from the 'on-line forms' box. Alternatively you can write, e-mail or telephone us, providing the details as outlined on the form.
Research/Copying Fee - We charge £20.00 per hour pro rata, plus copying costs and postage if applicable, but for Businesses the fee is £30.00 per hour pro rata plus copying costs and postage if applicable.
If you would like to place a time limit, please feel free to do so.
Urgent Requests - We answer all enquiries in order of receipt, to be fair to all, as soon as possible within our 15 working-day target period. However, if your enquiry is urgent we will begin the work at once, but make a higher charge of £30.00 per hour pro rata, or for Businesses £40.00 per hour pro rata. Copying costs and postage charges are extra.
Postage and Handling Charge - There will be a 50p charge for the despatch of all copies and/or research reports to a UK address and the full postage rate will be charged for our overseas clients.
Copying Costs
Payment - Payment can be made by sterling cheque, postal or money order, or credit/debit card. The details of how to pay can be found on the invoice, which is sent to you on completion of the research or copying work, along with a copyright form if this is required. On receipt of the completed copyright declaration and your payment, copies will be put in the post.
Adobe also offer a number of Adobe PDF online conversion tools to help users access the contents of PDF documents
If you need help to understand a document, or would like it in another format or language, please call 01432 260500 or email info@herefordshire.gov.uk
|Adobe also offer a number of Adobe PDF online conversion tools to help users access the contents of PDF documents