Home Care

Care in your own home is offered to people who require assistance with personal care such as washing or dressing, or in some instances, help in managing finances.

A Community Care Assessment will need to be carried out to determine your eligibility for services (this is explained in our Assessment & Care Management leaflet).

For further information please contact your nearest Customer Services Officer (listed below) or email your enquiry to ssh_adults@herefordshire.gov.uk

East Team (covering Ross, Ledbury & Bromyard areas)
Swan House
Edde Cross Street
Ross-On-Wye
Herefordshire HR9 7BZ
Telephone: 01432 383251
Fax: 01432 383268

West Team (covering Leominster & Golden Valley areas)
The Old Priory
Leominster
Herefordshire HR6 8EQ
Telephone: 01432 383111
Fax: 01568 610147

City Team (covering Hereford City)
County Offices
Bath Street
Hereford HR1 2HQ
Telephone: 01432 261627
Fax: 01432 261718

Paying for Services

How we charge for non residential care

Social Services are funded by the Government and through Council tax, but the Government also expects us to recover some of the costs by charging for services. They tell us how to do this, but they have set a limit on how much we can charge. This will always be less than it costs us to give you the service. Some people will not need to pay anything - we will ask you for details of your finances to make this judgement.

We don't charge for everything we do. If you are asked to pay for services you get, this will follow a financial assessment and you will only be asked to pay one charge, regardless of how many services you are getting from us.

Service Charges April 2008 - April 2009

Our rates are:

Non residential care service charges

Service	Fee
Home Care	£13.90 per hour
Day Care	£4.10 per day
Meals	£2.60 per meal
Meals (WRVS "Meals on Wheels"	£2.60 per meal
Transport	£1.30 for each journey (£2.60 return)

The capital limit fixed by the Government is £22,250.

If you have more than this in savings and capital, then you will pay the full rate shown above.

Our booklet, "Paying for services" explains that you may be asked to pay towards a service arranged by us.

How much you are charged depends on your financial situation. Some people will not pay anything.

A financial assessment will be carried out so that we can calculate how much you should pay, and advice on any benefits you may be entitled to will be given to you at the same time.

Our Charging Team will be happy to answer any questions you may have. Their telephone number is in the booklet.