Frequently Asked Questions

Question:

I think the banding of my property is wrong - what can I do to get it reduced?

Answer:

Herefordshire Council is not responsible for setting the banding of properties for council tax purposes but has a legal obligation to charge and collect council tax in accordance with bandings as shown on the Valuation List. 

The banding of properties is set by the Valuation Office Agency. Taxpayers who wish to appeal against their banding must contact them at the following address:

Listing Officer
Council Tax West
Valuation Office Agency
Overline House
Blechynden Terrace
Southampton
SO15 1GW

Telephone: 03000 501501
Email: ctwest@voa.gsi.gov.uk

Making an appeal against the banding of your home does not give you the right to withhold payment and you must continue to pay as billed until the appeal is processed. If a banding appeal is successful, any overpayment will be refunded.

For further information visit the council tax section.