Burglar and car alarms

How do I report a noise complaint?

You can report a noise complaint by:

• Email: info@herefordshire.gov.uk
• Telephone: 01432 261761

Burglar alarms

If you have an audible house alarm make sure you:

• Fit a 20-minute cut-out device
• Maintain your alarm regularly
• Have notified the police key-holder database of the details of key holders

If a burglar alarm causes nuisance we can serve an abatement notice that could lead to a fine.

Car alarms

If you have an audible vehicle alarm, you have a responsibility to ensure that the risk of persistent ringing due to false alarms is kept to a minimum. If your car alarm is causing a statutory nuisance then we may serve an abatement notice.

If after consulting the police, we cannot find the owner of the vehicle, we can request the services of a competent engineer to enter your vehicle and silence the alarm. If the engineer is unable to silence the alarm or the vehicle is unsafe after it has been silenced, the car can be towed away to a place of safekeeping. We will charge you for any costs incurred.

To prevent false alarms, you should ensure that any system installed or taken over is fitted and maintained in accordance with manufacturers' specifications and meets any relevant legislation or codes of practice. Proper installation and regular routine maintenance of equipment is essential.