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Garrick House in Hereford is to reopen on Monday, August 23, after renovations, and will provide improved access to a range of services including council tax and benefits.
Garrick House on the corner of Widemarsh and Blueschool Street now houses “INFO in Herefordshire” and the Payments Office is also to reopen.
Services to be delivered include:
· Herefordshire Council General Enquiries
· Housing & Council Tax Benefits
· Council Tax & Business Rates
· Concessionary Parking
· Blue Badge
· Social Care and Strategic Housing
Cllr June French, Cabinet Member (Human Resources and Corporate Support Services) said: “The improvements to services, particularly in new claims processing, is part of a rolling programme to improve efficiency and customer service.
“This modest investment in Garrick House has been made to make our services more accessible in the City.”
Many of these services have been relocated from the Town Hall in order to provide better access for disabled users, improved interview facilities, and an enhanced service to customers.
In particular, the council is seeking to achieve a significant reduction in the delay in processing new claims for benefits.
Opening hours at Garrick House will be:
Monday to Wednesday: 8.45 am to 5.15 pm
Thursday: 8.45 am to 4.00 pm
Friday: 8.45 a.m. – 4.45 p.m.
The Payments Office at Garrick House will be open in addition to the office at the Town Hall. Opening hours at both sites will be:
Monday to Wednesday 9.00 am to 4.45 pm
Thursday 9.00 am to 4.00 pm
Friday 9.00 am to 4.30 pm
GARRICK HOUSE RE-OPENS
Garrick House in Hereford is to reopen on Monday, August 23, after renovations, and will provide improved access to a range of services including council tax and benefits.
Garrick House on the corner of Widemarsh and Blueschool Street now houses “INFO in Herefordshire” and the Payments Office is also to reopen.
Services to be delivered include:
· Herefordshire Council General Enquiries
· Housing & Council Tax Benefits
· Council Tax & Business Rates
· Concessionary Parking
· Blue Badge
· Social Care and Strategic Housing
Cllr June French, Cabinet Member (Human Resources and Corporate Support Services) said: “The improvements to services, particularly in new claims processing, is part of a rolling programme to improve efficiency and customer service.
“This modest investment in Garrick House has been made to make our services more accessible in the City.”
Many of these services have been relocated from the Town Hall in order to provide better access for disabled users, improved interview facilities, and an enhanced service to customers.
In particular, the council is seeking to achieve a significant reduction in the delay in processing new claims for benefits.
Opening hours at Garrick House will be:
Monday to Wednesday: 8.45 am to 5.15 pm
Thursday: 8.45 am to 4.00 pm
Friday: 8.45 a.m. – 4.45 p.m.
The Payments Office at Garrick House will be open in addition to the office at the Town Hall. Opening hours at both sites will be:
Monday to Wednesday 9.00 am to 4.45 pm
Thursday 9.00 am to 4.00 pm
Friday 9.00 am to 4.30 pm