Herefordshire Council has launched a new out-of-hours service to enable people to view electronically their council tax banding or business rates on their home or property.
The new 'self service' system, provided by the council's benefits and exchequer service, also helps claimants to access details of their own housing or council tax benefit entitlement online. Landlords also will have access to information about housing benefits payments that are paid directly to them on behalf of tenants who are entitled to the benefit.
The service has been developed to provide customers with more
accessible information. Taxpayers can check securely their
individual charges for different financial years, along with any
available discounts or exemptions that have been granted, and view
their future payment schedules. They can also search for council
tax bandings.
To protect the security of information, access to the service can
only be gained using an account number or claim number along with a
password. If you would like to use the system see the
manage your
council tax, benefits and business rates page of the
website.
"As the service is available online customers will no longer be restricted to contacting the office to resolve queries during office hours", said Mike Toney, head of benefits and exchequer services. "Self service will be available twenty four hours a day, every day of the year".