Ross-on-Wye Customer Service Centre

Customer Services Team Leader, Dave Pryce welcomes you to Ross-On-Wye Customer Service Centre:
"The Ross customer service team pride themselves in being the customers champion and offer a welcoming and friendly service to everyone".

Address and contact details

Ross-On-Wye Customer Service Centre
Swan House
Edde Cross Street
Ross-on-Wye
Herefordshire
HR9 7BZ

Tel: 01432 260500
Email: info@herefordshire.gov.uk

Opening times 

Enquiries

• Monday to Thursday: 8.45am - 5.15pm
• Friday: 8.45am – 4.45pm

Cash desk

• Monday to Thursday: 9.00am - 4.45pm
• Friday: 9.00am – 4.30pm

Services available

• Blue badges
• Planning 
• Building control
• Housing benefit
• Sure Start
• Council tax
• Business rates
• Housing
• Transportation
• Environmental health and trading standards
• Waste and recycling including commercial vehicle and trailer permits
• Free Internet access
• Meeting rooms
• Private interview facility
• Vending machine
• Toilets including disabled and baby changing facility
• Wide range of information, leaflets and general advice on all council services