Ledbury Customer Service Centre

Customer Services Team Leader, Rachel Bayley welcomes you to Ledbury Customer Service Centre:
"The customer service team are situated at the Master's House, one of the oldest buildings in Ledbury. Come and get advice and information on a wide variety of council services in a beautiful historic setting".

Address and contact details

Ledbury Customer Service Centre
The Master’s House
St. Katherines
High Street
Ledbury
Herefordshire
HR8 1EA

Tel: 01432 260500
Email: info@herefordshire.gov.uk

Opening times

Enquiries

• Monday to Thursday: 8.45am - 5.15pm
• Friday: 8.45am – 4.45pm

Cash desk

• Monday to Thursday: 9.00am - 4.45pm
• Friday: 9.00am – 4.30pm

Services available

Council services

• Blue badges
• Planning 
• Building control
• Housing benefit
• Council tax
• Business rates
• Housing
• Transportation
• Environmental health and trading standards
• Waste and recycling including commercial vehicle and trailer permits
• Free Internet access
• Meeting rooms
• Private interview facility
• Toilets including disabled and baby changing facility
• Wide range of information, leaflets and general advice on all council services

Tourist Information Centre

Monday-Saturday 10.00am - 5.00pm during the summer, with some Sunday opening, 10.00am - 4.00pm during the winter.
Tel: 01531 636147
Fax: 01531 634313
Email: tic-ledbury@herefordshire.gov.uk