Skip to main content area
Keyboard Shortcuts |
Home |
A-Z |
News |
Jobs |
Councillors |
Contact Us |
Sitemap |
Help |
FAQs |
Online Forms |
Compliments and Complaints |
Right Content Area
Contacts
Trading Standards
Herefordshire Council
PO Box 233
Hereford
HR1 2ZF
Office Tel No: 08454 04 05 06 please note calls will be directed to Consumer Direct West Midlands
Email: consumeradvice@herefordshire.gov.uk
Website: www.consumerdirect.gov.uk
Herefordshire Council
PO Box 233
Hereford
HR1 2ZF
Office Tel No: 08454 04 05 06 please note calls will be directed to Consumer Direct West Midlands
Email: consumeradvice@herefordshire.gov.uk
Website: www.consumerdirect.gov.uk
FAQs
- I have bought some goods and when I got home I weighed them on my own scales and the weight seems to be wrong, what can I do?
- How do I know the trader’s scales are accurate?
- Should my local shop provide a scale for my use?
- Should goods be sold in metric quantities?
- Can I still ask for a pound (lb) of apples and a quarter (1/4) of boiled ham?
- My packet of crisps is marked with 30g e. What does this mean?
- I put £10 worth of petrol in my car and the gauge didn’t move as far as it normally does. Is the pump giving short measure?
- I bought a pint of beer in my local pub and the glass was not full, is this legal?
- Who do I complain to about short weight or measure?
Main Content Area
If you have a problem follow this step by step guide:
Trading Standards Consumer Advice
If you have a problem follow this step by step guide:
- Try the CEnTSA frequently asked questions (FAQS) search, where you can find answers to the most commonly complained about issues including Builders & Home Improvements, Cars, Eating Out, Holidays, Buying Goods & Services, Mail Order, Financial Services, Household and Appliance Repairs
- Our advice leaflets cover a wide range of issue and explain what your rights are
- If you still can't find the solution to your problem you can speak to an adviser by telephoning Consumer Direct West Midlands on 08454 04 05 06. Phone lines open 8.00am to 6.30pm Monday to Friday and 9am to 1pm Saturday (Closed Bank Holidays and all other Public Holidays).
See also the links below for information on other consumer issues:
- Anti-counterfeiting
- Door step selling and no cold calling zones
- Internet Shopping Tips
- Consumer Scams
External Links
-
National site: Trading Standards information written by young people in partnership with Staffordshire County Council
![[Link to external links statement]](/images/Structure/externallink.gif "External Links Disclaimer"){kind=small}
