Reporting an injury

Reporting Injuries, Occupational Disease or Dangerous Occurrences (RIDDOR)

The reporting procedure which has been in place since 1996 has been simplified and offers a facility to report all cases to a single point, the Incident Contact Centre (ICC), based at Caerphilly.

The Contact Centre provides an alternative to reporting direct to your Local Authority. Therefore, you can report incidents in a variety of ways:-

• Contact the Call Centre by telephone, fax, via the Internet, or by post, making it more convenient for you. (The telephone service will be available Monday to Friday from 8.30 a.m. to 5.00 p.m.) or
• You can still report directly to Herefordshire Council or visit the HSE website to download Form 2508 (for injuries and dangerous occurrences) or Form 2508a (for occupational diseases) [see below for the downloadable forms].

The requirement to keep a record of reported incidents for inspection by visiting officers still remains. To help with this the Incident Centre will send you a copy of your report and gives you a chance to correct any errors in it.

This alternative procedure could make reporting easier. It should also improve the quality of the information obtained, allowing for more detailed risk assessments to help HSE and local authorities get a better understanding of trends.

The ICC is a joint venture between HSE and the local authorities, following a period of market testing in Scotland.

Does RIDDOR apply to me?

If you are one of the following you will have duties under RIDDOR

• An Employer
• Self-employed
• Or in control of work premises

What should I report?

• Death or Major Injury
• Over three day injury
• Disease
• Dangerous Occurrence

See the link box below for more details

Contacts for reporting RIDDOR accidents:

Incident Contact Centre

Postal - Reports
Incident Contact Centre
Caerphilly Business Park
Caerphilly
CF83 3GG

Telephone - Reports
0845 300 9923
(charged at local call rate)

Fax - Reports
0845 300 9924
(charged at local call rate)

Email - Reports
riddor@natbrit.com

This service is managed through HSE. Any comments you would like to make can be addressed to the Contact Centre Contract Manager, Health and Safety Executive.

Postal - Reports
Herefordshire Council
Environmental Health & Trading Standards
PO Box 233
Hereford
HR1 2ZF

Telephone - Reports
Tel: (01432) 261761

Fax - Reports
Fax: (01432) 261982

Email - Reports

info@herefordshire.gov.uk